A Rising Cornish Tide Raises All Ships⛵ | Paul Miller

In this episode I speak with Paul Miller, Managing Director of Cornish Accounting Solutions. 🏙️👨‍💼 The impact of the 2014 Sydney Xerocon. 🤝📈 It’s your business, you make the decisions. 💪 The importance of staying true to one's beliefs. 📅🔙 The early days of Xero. 🤝🤝 The return to traditional values and relationships. 🤝👥 The importance of meeting clients in person. 💻🛠️ What are some of the things you have in your tech stack? Xero, Dext Prepare, Dext Precision, and Ignition. 🏆 Winner of the first effortless bookkeeping challenge in the UK. 📚 The importance of providing training to clients. 🔟 The 10 factors that determine if a client will work with you. 💡 If you don’t like what you’ve got, change it. 🤝 Refer to other local firms if not the right fit. 👥 Recruiting team members. 📞💬 The best way to communicate with people is to pick up the phone and talk to people. ❓ The importance of asking why. 🌟 True leaders plan succession and transition succession. 🧑‍💼🎓 Paul’s thoughts on the last 24 hours at the Accountants BootCamp and how it has impacted his life.   Today I’m bringing you the second interview as part of a series of interviews I conducted at the Accountants BootCamp. If you enjoy this episode, I encourage you to listen to the last episode, and subscribe to the podcast to hear the next two interviews.   The re:Boot event, brought together speakers and attendees from the original Accountants BootCamp in the 1990s, including industry legend Paul Dunn. The three-day workshop, led by Dunn and Aynsley Damery, CEO of Clarity, focused on delivering repeatable, scalable services that benefit both the firm and the client. Many attendees use Clarity's software platform to assist in delivering these services. In case you missed it, Aynsley Damery joined me on a previous episode of Cloud Stories in May 2021, where we discussed 'How to double your clients profits in 5 easy steps.'   https://open.spotify.com/episode/6Hg2rYG7mxiVFf1OL7tHuG?si=507287dc1e5f42a2  Before I pass over the interview, to stay up-to-date with the latest trends and developments in the accounting apps space can I encourage you to join the Xero Mastermind Facebook group, subscribe to the Accounting Apps newsletter, and to the Cloud Stories podcast also connect with me on LinkedIn .   For today's episode, I’m joined by Paul Miller, Managing Director of Cornish Accounting Solutions, as you shall hear in the episode I first met Paul when he visited Xerocon, in 2014, and I’ve keenly watched his journey since then.   Connect with me here:  Newsletter https://heathersmithAU.com  LinkedIn https://www.linkedin.com/in/HeatherSmithAU/ FaceBook: https://www.facebook.com/HeatherSmithAU Twitter: https://twitter.com/HeatherSmithAU Medium: https://heathersmithau.medium.com/  YouTube: https://www.youtube.com/@ANISEConsulting/podcasts