All aboard: Prioritising customer onboarding with Rocketlane

In this episode with meet the CEO and co-founder of Rocketlane to learn why customer onboarding should be a priority in any business, particularly for SaaS models. Poor customer onboarding is the top reason for churn. While traditional customer service tools are good at showing the health scores of customers and potential problems, onboarding is where these customers are actually set up for success. In just 6 months from launch, Rocketlane is a now a leader in the G2 category for Customer Onboarding. Rocketlane have just raised a $18m funding round and are dominating the customer onboarding technology category.