Host Dan Turchin interviewed by David Wright from the Service Desk Institute
AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics - Een podcast door Dan Turchin - Maandagen
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Ever wonder what "knocker-uppers" did in Britain when alarm clocks were invented? Curious what scribes did after the printing press? Loom operators after the cotton gin? Throughout history, those on the right side of innovation thrive.In this crossover episode, host Dan Turchin is interviewed by Service Desk Institute Chief Value and Innovation Officer David Wright. Hear how technology is changing customer service... and improving the lives of customer service agents while forcing them to ups...
