Wells Fargo EVP on the Transformative Power of AI in Banking

Chintan Mehta, EVP and group CIO of digital innovation and strategy at Wells Fargo, joins AI Business Editor Deborah Yao to discuss successful use cases of AI in finance, as well as lessons learned from a failed AI project. Mehta shared why Wells Fargo chose Google's LaMDA over OpenAI's GPT and explains how large language models will transform the customer experience.