My Top 10 Customer Service Books

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Here are my Top 10 Customer Service Books, featuring titles by Pat Flynn, Roger Dooley, Nir Eyal, James Sinclair and Joey Coleman.   https://bigidea.co.uk/best-business-books/#customerservice   This is part of my Top 100 Best Business Books project - do you agree with my choices? - what book(s) should I have chosen? What's YOUR number one?

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