How To Boost Your Care Home's Online Reputation - a Care Home Management podcast

Care Home Management magazine's podcast - Een podcast door Care Home Management

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In this special podcast we explore how care homes can tackle negative reviews online. Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss: * Why care homes should care about online feedback * What care homes need to do to succeed online * How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue * Why care homes should carry out online surveys * How online feedback can drive posi...

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