The impact of traumatic claims

The Journal Podcast - Een podcast door Chartered Insurance Institute - Woensdagen

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In this episode of the podcast, we are discussing the impact of traumatic claims on claims professionals. We are joined by Shauna Hopkins and Steven Smith, who were members of the 2023 New Generation Programme’s Claims Group, and Claire Lashbrook and William Quibell, who are members of the CII’s Claims Community Board.

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