Digital Customer Success - A New Era of Engagement
CSM Practice - The Customer Success Podcast - Een podcast door Irit Eizips & CSM Practice - Vrijdagen

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How can you scale customer success without sacrificing quality? Marie Lunney, a seasoned expert in digital customer success, to explore the art of scaling customer success effectively. Marie shares her experiences and strategies from implementing scalable CS programs across multiple companies, offering valuable insights into building high-impact, low-cost customer success models. Click here to watch the interview on YouTube! ππππππππππ - Understanding the difference between "pooled" and ...