Transforming Careers From Zero Experience to Successful CSM

CSM Practice - The Customer Success Podcast - Een podcast door Irit Eizips & CSM Practice - Vrijdagen

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Unlock the secrets to successful career transitions into Customer Success! In this episode of the CSM Practice podcast, we explore how individuals with no prior experience can thrive as Customer Success Managers (CSMs). Discover actionable insights on training, onboarding, and the essential skills needed for success. π‡πˆπ†π‡π‹πˆπ†π‡π“π’ - Effective strategies for training new CSMs from non-traditional backgrounds - The importance of empathy and soft skills in Customer Success - Best practices for c...

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