Leo Lopez - Calltastic - The Top 5 Mistakes Startups Make With CX

Leo Lopez is the co-founder and principal consultant at Calltastic, an advisory firm focused on helping startups and small businesses. He is based in Los Angeles, California.  Leo has over 30 years experience in contact center operations and he is now using this expertise to help startups improve their customer service processes. In this conversation with Peter Ryan he outlines the top five mistakes that startups and small companies make when engaging with their customers. https://www.calltastic.com/ https://riseglobalsolutions.net/ https://www.linkedin.com/in/leolopez1/