Matt Sims - CEO, Teleperformance UK & RSA

Are the robots really taking over? Humans and AI in CX - a discussion with Matt Sims, the CEO of Teleperformance UK and South Africa. Teleperformance is possibly the largest CX-focused company in the world with 223,000 employees, located in 76 countries, and revenue just below $5bn. This discussion is a preview of the talk Matt will be giving at the CX Tech conference in London on October 12. www.teleperformance.com http://cxtech.events