Michael Morrison - NCRI Inc - CX And BPO Trends In Canada

Michael Morrison is the Chief Revenue Officer at NCRI Inc. He is based in Toronto, Canada. Peter called Michael to talk about CX and BPO in Canada and how Canada has played a dual role as a nearshore BPO destination for the US as well as being an important market for customer service itself... come and listen to a discussion about the great white north! 🇨🇦🍁 https://www.linkedin.com/in/michael-morrison-9961052/ https://www.linkedin.com/company/nrci-inc/ https://ncri.com/