Rob Allman - Dimension Data - Global CX Benchmarking Research
CX Files - Een podcast door Mark Hillary and Peter Ryan - Donderdagen
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Robert Allman is the Group Senior Vice President for CX at Dimension Data. Based in Johannesburg, South Africa, DD operates all over the world managing and consulting on technology. For 22 years, DD has published their annual Global CX benchmarking report. In this edition of CX Files I talk to Rob about the findings from the 2019 research. www.linkedin.com/in/roallman www.dimensiondata.com
