Sidharth Mukherjee - Teleperformance - How CX Can Really Use Generative AI

Sidharth Mukherjee is the Chief Digital Officer at Teleperformance. He is based in San Francisco, California. Sid is focused on all things digital and CX and in this conversation with Peter Ryan he talks about the explosion in interest in Generative AI in 2023 and how it can really be applied to improve the customer experience. https://www.linkedin.com/in/sidmuk/ https://www.teleperformance.com