Steve Gush - Sitel Group - Digital CX Now And In 2022

Steve Gush is the head of EXP+ solutions EMEA at Sitel. He is based in Edinburgh, Scotland. EXP+ is the digital solutions division of Sitel so in this episode Steve talks about how digital CX is changing customer interactions, agent support, and why we might all be interacting with brands using the metaverse in future! https://www.linkedin.com/in/steve-gush-92a5033/ https://www.sitel.com/