CXChronicles Podcast 175 with Deon Nicholas, CEO & Co-Founder at Forethought AI

Hey CX Nation, In this week's episode of The CXChronicles Podcast #175 we welcomed Deon Nicholas, CEO & Co-Founder at Forethought AI based in San Francisco, CA. Forethought AI is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to unlock human potential through the power of AI. Forethought transforms the customer experience by infusing human-centered AI at each stage of the customer support journey. With Forethought...