CXChronicles Podcast 220 with Simon Kriss, Leading Voice On AI In CX

Hey CX Nation, In this week's episode of The CXChronicles Podcast #220 we welcomed Simon Kriss, Leading Voice On AI In CX, Author, Futurist, Board & C-Suite AI Mentor based in Melbourne, Australia. Simon is a customer experience futurologist and thought leader who works with Company Boards and C-Suite Executives on innovation in their customer experience. He's also the author of the book The AI Empowered Customer Experience & the host of The CXII Podcast, please see the...