CXChronicles Podcast Episode 62 with Andrew Stapleton VP of Customer Success at G2 Crowd

In this episode of The CXChronicles Podcast, Adrian speaks with Andrew Stapleton, VP of Customer Success at G2 Crowd in Chicago, IL. Andrew heads up the customer experience and success team at G2 and comes on the show to talk with the CX Nation about the 4 CX Pillars -- Team, Tools, Process and Feedback. G2 Crowd is a platform for users to share business software reviews in real-time. G2 Crowd leverages more than 500,000+ user reviews to drive better purchasing decisions. ...