CXChronicles Podcast Episode 78 with Jim Tincher

In this episode of the CXChronicles we share a ton of valuable tips, tricks and best practices for customer journey mapping. For any customer experience or inside sales manager looking for new ways to improve and fine-tune your customer facing team's performance -- listen to this episode now! Jim Tincher has had the fortune of working with a plethora of incredible Fortune 500 companies to map their customer journeys and find easy wins for maximizing their overall customer performance.&...