Kim Erwin, healthcare delivery designer and researcher

Are you a designer curious about working in healthcare? Or you already work in healthcare and are curious about the value of design to improve patient and provider experiences? Kim Erwin shares her wisdom and insights about the role of design and designers in the healthcare multi-system.  

Transcript: https://www.aiga.org/aiga/content/inspiration/design-future-now/episode-4/

Kim Erwin, MDes, is Associate Director of the Program for Healthcare Delivery Design at the University of Illinois Chicago, and research professor at the UIC School of Design. As Associate Director, Kim works with the UI Health System, other research-oriented health systems, and design strategists to apply design methods to healthcare delivery. Together, they work to align evidence-based interventions with human behavior in order to accelerate adoption by patients and clinical staff. Kim's work leverages systems planning, human-centered research, broad stakeholder engagement and immersive communication to engage organizations in achievable next steps. Prior to joining UIC, Kim was an Associate Professor at IIT’s Institute of Design and Director of its Center for Collaborative Healthcare Design.

Kim's focus on merging the design and health sciences builds on 20 years of professional expertise in contextual field research methods, qualitative analytics, communication design to make complex information easier to understand and use. Kim has also been an educator for over ten years, focused on the formalization of communication methods to build, engage and lead teams through discovery processes. Today she teaches design methods to healthcare professionals through executive education, helping them apply design methods to delivery and quality challenges, such as patient discharge effectiveness and provider-to-provider communication to improve care transitions.

AIGA, the professional association for design, advances design as a professional craft, strategic advantage, and vital cultural force. As the largest and most influential community of design advocates, AIGA brings together practitioners, enthusiasts, and patrons to amplify the voice of design and creates the vision for a collective future. AIGA defines global standards and ethical practices, guides design education, inspires designers and the public, enhances professional development, and makes powerful tools and resources accessible to all. Learn more at aiga.org/about.

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