Unmet Needs or Concerns?
The CPS Podcast - Een podcast door Ross Greene
Categorieën:
When you're in the Empathy step, are you seeking information about a child's concerns or unmet needs? It's the former...when you're focused on the latter, you're more likely to hear about the child's solutions (rather than his or her concerns), and brainstorming solutions shouldn't occur until the Invitation.
