QF32: How The Crew Kept Passengers Calm

When an explosion rocked the cabin of QF32 just four minutes after taking off from Singapore’s Changi Airport, Captain Richard de Crespigny and his crew of experienced pilots battled to control and land the stricken aircraft. But in the cabin, it was up the dedicated flight attendants to keep the 440 passengers calm and informed about just what was going on. In this episode, Cabin Service Manager aboard QF32 Michael von Reth reveals the lengths he went to to keep his passengers safe and the rules that needed to be broken that day. LINKS Follow Richard Richard De Crespigny on Instagram and Linkedin Buy Richard's book 'Fly! The Elements Of Resilience' Follow Nova Podcasts on Instagram for videos from the podcast and behind the scenes content – @novapodcastsofficial. CREDITSHost: Richard De CrespignyEditor: Adrian WaltonExecutive Producer: Damien Haffenden Managing Producer: Ricardo Bardon Nova Entertainment acknowledges the traditional custodians of the land on which we recorded this podcast, the Gadigal People of the Eora Nation. We pay our respect to Elders past and present.See omnystudio.com/listener for privacy information.