[Greatest Hits] A Guide to Great Customer Service with Robert Spector, Author of The Nordstrom Way
Getting to Aha! with Darshan Mehta - Een podcast door iResearch - Vrijdagen
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In this greatest hits episode of Getting to Aha!, Darshan Mehta is joined by Robert Spector, Author of Nordstrom Way. They discuss Robert's aha! moments, how to use customer service to improve businesses, the benefits of efficient customer service, and approaches to delivering more value to customers.
