Guest Satisfaction Research And Insights - Neil James, Shiji ReviewPro
Hospitality Daily Podcast - Een podcast door Josiah Mackenzie
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Neil James is Chief Operating Officer at Shiji ReviewPro, and in this episode, shares insights from their recent research on global guest satisfaction. Follow Neil on LinkedInRead the research: Guest Experience Benchmark Q1 2023The man behind the operations for 60,000+ hotels worldwide [HotelOperations.com] This episode is brought to you with support from Hireology.Check out our free masterclass with Hireology’s CEO, Adam Robinson: How To Hire Great People, Faster.A few more resources: ...