#53: Putting Access to Justice into Practice, with Billie Tarascio

Billie Tarascio started out trying to build a firm that furthers access to justice, and wound up building a pretty innovative law firm with a software backbone that allowed her to deliver legal services at every price point—and it didn't work. You'll find out why in today's podcast, but first, don't forget that clients and customers are looking for very different things.