Communicating with Humility: Lessons Learned

Guest: Katherine W. Arendt, M.D. (@arendt_katie) Host: Darryl S. Chutka, M.D. (@ChutkaMD) We practice effective communication with our patients but how effectively do we communicate with our co-workers? At home after a long day? Dr. Katie Arendt discusses how to utilize humility and emotional intelligence to communicate effectively and build awareness of confirmation bias and ladders of inference. Connect with the Mayo Clinic’s School of Continuous Professional Development online at https://ce.mayo.edu/ or on Twitter @MayoMedEd.