S9E19 - "Things Change"

This week: Abby finally gets a lead on Eric’s whereabouts, Susan defends Chuck after he messes up an intubation on the air rescue chopper, Luka’s surgeon friend from Croatia gets caught up in the ER vortex, Romano is clamping down on ER wait times, Pratt gets to live out every disgruntled worker’s fantasy, and Carter is devastated after the sudden passing of his grandmother.