SBP011: The Fundamentals of KPIs & Driving Performance

Christine is the Head of Research at the KPI Institute - a Romanian-based company operating in other international spaces such as Australia, Dubai and Malaysia. In this podcast, she discusses the details of what a Smart KPI is and what it should do. She also touches on how they - at The KPI Institute - do what they can to increase and maintain Performance Management and Performance Culture using tools such as Scorecards and Dashboards.