SMMS: How To Build Brand Loyalty: Turning Followers Into Fans

SMMS #049 - On today's episode of Social Media Marketing School, I am going to be teaching you how to build brand loyalty. You need to build a loyal customer base. Why? Because loyal customers are profitable customers. They're cheaper to market to, they spend more money and they make purchases more frequently. However, only 27% of sales end up becoming one of these loyal, repeat customers. We want that percentage to be WAY HIGHER. So, in today's episode I discuss the following: Engaging with your customers Utilizing influencer marketing Asking for feedback Focusing on customer service I hope this episode provides you with some actionable tips so that you can increase brand loyalty and increase your return customer percentage. ------ Follow me on Instagram: https://www.instagram.com/themarketingethan/ Get two months free on Skillshare and check out my classes: Ethan Bridge - Skillshare Send me an email: [email protected] BE SURE TO SUBSCRIBE AND LEAVE A 5-STAR RATING AND REVIEW IF YOU ENJOYED THE SHOW!