COS - 209 - Your Next Exam Room Superpower: Harnessing the Skill of Clinical Empathy

Dr. Emily Tincher, Senior Director of Pet Health at Nationwide, joins the podcast to discuss the "Skill of Clinical Empathy." She and Dr. Roark talk about spectrum of care and define the term "Clinical Empathy". They compare notes on how good healthcare providers are measured, and Emily walks through the components of Clinical Empathy and how they can be applied in the veterinary exam room. This episode is sponsored and made possible ad-free by Nationwide! LINKS: Nationwide spectrum of care: spectrum-of-care.com Evidence-based medicine for pyometra: https://avmajournals.avma.org/view/journals/javma/260/S2/javma.20.12.0713.xml Veterinary Leadership Institute’s Trek: https://veterinaryleadershipinstitute.org/vli-trek/ Review article of clinical empathy in human medicine: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4294163/ Family Quality of Life article for spectrum of care, Brown et al.: https://avmajournals.avma.org/view/journals/javma/aop/javma.23.01.0016/javma.23.01.0016.xml?tab_body=supplementary-materials ABOUT OUR GUEST: Dr. Emily Tincher is a collaborative and data-driven leader who advocates for a pet-parent centered approach to communication and medicine through spectrum of care approaches. She is a second-generation veterinarian and a 2016 Auburn University’s College of Veterinary Medicine graduate. Emily has practiced clinically in small animal emergency and general practice. As the Senior Director of Pet Health at Nationwide, she oversees operations and strategy in the veterinary space, including industry relationships and outreach to veterinary students, veterinarians, and veterinary teams. Emily serves on the AVMA Early Career Development Committee and is President of the Board of Directors for the Veterinary Leadership Institute. Outside of veterinary medicine, Emily enjoys traveling with her husband Kyle, competing with her horse (Blue) in the sport of Eventing, and endlessly spoiling her two perfect dogs (Tuxedo and Cricket) and rotten orange tabby (Exploding Poptart).