192 The Convenience Revolution by Shep Hyken
The Marketing Book Podcast - Een podcast door Douglas Burdett
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"The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty" by Shep Hyken. Click here for show notes! https://www.salesartillery.com/marketing-book-podcast/the-convenience-revolution-shep-hyken
