How the Right Load Balancer Supports a Video SaaS Provider’s Ambitious Plans for Kubernetes

Citrix sponsored this podcast. It would be an understatement to say 8×8’s ability to offer its Software-as-a-Service (SaaS) requires high bandwidth to provide its voice, video and other enterprise-class API solutions. While the company has always sought ways to boost its throughput capabilities, the Coronavirus pandemic has placed huge pressures on the company’s bandwidth needs to both maintain and improve its users’ network experience. Earlier this year, for example, traffic surged by 50-fold in less than one month. Ultimately, 8×8’s DevOps largely relied on Kubernetes infrastructure and a load balancer and other support that Citrix, an application-delivery solution provider, offered to help manage the unprecedented traffic. In this The New Stack Makers podcast, Alex Williams, founder and publisher of The New Stack, spoke with Pankaj Gupta, senior director of product marketing, cloud native, DevOps, security, analytics and network, for Citrix and Lance Johnson, director of engineering, cloud R&D, for 8×8. They discussed how Kubernetes and Citrix helped 8×8 achieve and maintain agility while delivering a better customer experience for its collaboration product portfolio during this time of exceptional demand for video and other networking infrastructure capabilities.