Episode #84 - Taming the Angry Client
The Veterinary Life Coach® Podcast with Dr. Julie Cappel - Een podcast door Dr. Julie Cappel - Woensdagen
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Do you ever struggle with clients that are angry or rude? Do these encounters hang with you and cause you to lose sleep? On this episode of the podcast I talk about this "angry client phenomenon" and what we can do to set some boundaries, train our mind to let them go, and not take their attacks personally. Join me for coaching at www.juliecappel.com or www.veterinarylifecoach.com.