Episode #98 - Interview with Dr. Ivan Zak

Dr. Ivan Zak is a veterinarian and an entrepreneur.   He is the creator of Smart Flow, a workflow optimization system for veterinary practices.  He recently finished his MBA dissertation studying how Lean Thinking can help reduce burnout in veterinary organizations. Today Dr. Zak teaches us about his research findings and what motivates him to use his expertise to improve the veterinary team experience.  Learn more about Dr. Zak and his research project at Veterinary Integration Solutions