15. Behavioural insights in Robodebt: at last, an argument!

The Westminster Tradition - Een podcast door The Westminster Tradition

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In this episode, Danielle and Alison bring the conflict on their views of behavioural insights. Danielle thinks it's a revelation that government started thinking about its customers and what works for them. Alison thinks it's oversold, and not always deployed in the interests of the people. Caroline wonders if we can all just get along.Ultimately, the listeners win.References from the episode include:If Books Could Kill podcast on NudgeRichard Thaler and Cass Sunstein Nudge: Improving decisi...