3. Culture from the top - DHS and Robodebt

The Westminster Tradition - Een podcast door The Westminster Tradition

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The first of two episodes looking at the role the culture of DHS played in enabling Robodebt to get off the ground, and keep moving, in spite of all the red flags. In this episode, Danielle talks us through the ways in which Secretary Kathryn Campbell and her leadership team set the tone, and the efforts of later leaders like Renee Leon to fix the culture. We discuss our own experiences of trying to improve the culture of teams, and how hard you have to work to make safe spaces. This podcast ...