16 - From Google to Customer Success Heros - Claire O'Regan

In this episode, I am talking to Claire O'Regan, Director of Customer Success at Juro and a nominee for a Women of Legal Tech award!Claire started her career at Google as a graduate and then moved to the world of startups - building and scaling customer success teams. She started her current role at Juro in the midst of the pandemic. In this episode, you'll learn about:How do you get to know your team completely remotely? How do you make sure you cater for your hires over Zoom meeti...