Creating Disney Magic
Een podcast door Lee Cockerell - Dinsdagen
547 Afleveringen
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How To Deal With Bad Comments From Former Employees
Gepubliceerd: 12-10-2021 -
Don’t Be Good When You Can Be Great
Gepubliceerd: 5-10-2021 -
Don’t Argue with a Customer
Gepubliceerd: 28-9-2021 -
Can Culture Compete with Compensation?
Gepubliceerd: 21-9-2021 -
Reintroducing Staff to the Office
Gepubliceerd: 14-9-2021 -
Empowering Employees to Make Decisions
Gepubliceerd: 7-9-2021 -
How to Be a Better Listener
Gepubliceerd: 31-8-2021 -
Discussing Nurses and Healthcare
Gepubliceerd: 24-8-2021 -
Service is a Superpower
Gepubliceerd: 17-8-2021 -
Making All Staff Feel Welcome
Gepubliceerd: 10-8-2021 -
How to Get Customer Feedback
Gepubliceerd: 3-8-2021 -
You’ve Got to Know More to Be More
Gepubliceerd: 27-7-2021 -
How to Tell Someone They Did Not Get a Promotion
Gepubliceerd: 20-7-2021 -
Treating Customers Like Visitors
Gepubliceerd: 13-7-2021 -
Build a First-Class Reputation
Gepubliceerd: 6-7-2021 -
How Leaders Can Connect Digitally
Gepubliceerd: 29-6-2021 -
A Case Study in Risk
Gepubliceerd: 22-6-2021 -
Allowing Employees to Deal with Family Matters
Gepubliceerd: 15-6-2021 -
Now is the Opportunity to Get a Job
Gepubliceerd: 8-6-2021 -
How to Give Clarity in Job Descriptions
Gepubliceerd: 1-6-2021
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
