Creating Disney Magic
Een podcast door Lee Cockerell - Dinsdagen
547 Afleveringen
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Tell People What They are Thinking Before They Ask
Gepubliceerd: 26-11-2019 -
Can You Enforce Rules and Still Give a Great Experience
Gepubliceerd: 19-11-2019 -
Create a Culture of Customer Service
Gepubliceerd: 12-11-2019 -
How to Handle a Team Member Resignation
Gepubliceerd: 5-11-2019 -
Own Your Attitude
Gepubliceerd: 29-10-2019 -
Time Management Impacts Your Reputation
Gepubliceerd: 22-10-2019 -
What if You are Too Busy for New Customers?
Gepubliceerd: 15-10-2019 -
Is it Better to Get an Education or a Promotion?
Gepubliceerd: 8-10-2019 -
Get in the Right Environment to Get Work Done
Gepubliceerd: 1-10-2019 -
Do You Need Brand Name Experience on Your Resume?
Gepubliceerd: 24-9-2019 -
Product Knowledge Leads to Better Customer Service
Gepubliceerd: 17-9-2019 -
The Customer is Not Always Right But They are Still a Customer
Gepubliceerd: 10-9-2019 -
Why Every Business Should Have Appearance Guidelines
Gepubliceerd: 3-9-2019 -
Handling Difficult Situations With Employees
Gepubliceerd: 27-8-2019 -
Use the Phone to Build Your Reputation
Gepubliceerd: 20-8-2019 -
Take Time to Celebrate Milestones
Gepubliceerd: 13-8-2019 -
It's Your Responsibility to Develop People
Gepubliceerd: 6-8-2019 -
Get Your Message Out
Gepubliceerd: 30-7-2019 -
The Conversation You Should Have With Every Employee
Gepubliceerd: 23-7-2019 -
Exploring Offsite Team Building Exercises
Gepubliceerd: 16-7-2019
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.