THE CX GOALKEEPER - Business Transformation, Customer Experience, and Leadership
Een podcast door Gregorio Uglioni - Maandagen
241 Afleveringen
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CREATE HYPER-PERSONALIZED INTERACTIONS THAT MATTER
Gepubliceerd: 26-8-2024 -
EMPOWERING LEADERS TO GET EXECUTIVE BUY-IN
Gepubliceerd: 19-8-2024 -
STRATEGIES FOR A MEANINGFUL HUMAN CENTRIC CULTURE
Gepubliceerd: 12-8-2024 -
THE MYSTERY SHOPPING BLUEPRINT: DRIVING CUSTOMER PURCHASES
Gepubliceerd: 5-8-2024 -
APPLYING JOBS TO BE DONE
Gepubliceerd: 29-7-2024 -
ENGAGING EMPLOYEES with Michael Brandt
Gepubliceerd: 22-7-2024 -
The Experience of Benson Mukandiwa at the CX World Games 2024
Gepubliceerd: 18-7-2024 -
MASTERING CX AND DIGITAL INNOVATION: GLOBAL INSIGHTS
Gepubliceerd: 15-7-2024 -
The Experience of Fatima Tomoum at the CX World Games 2024
Gepubliceerd: 10-7-2024 -
4ROCKS SOLID STRATEGIES
Gepubliceerd: 8-7-2024 -
The Experience of Nate Brown at the CX World Games 2024
Gepubliceerd: 3-7-2024 -
EVOLVING EXCELLENCE: LEADERSHIP & TECHNOLOGY
Gepubliceerd: 1-7-2024 -
The Experience of Michael Brandt at the CX World Games 2024
Gepubliceerd: 27-6-2024 -
DISTILLED WISDOM: JAY BAER ON HUMAN-CENTRIC TRANSFORMATION AND LEADERSHIP
Gepubliceerd: 24-6-2024 -
The Experience of Jessica Noble at the CX World Games 2024
Gepubliceerd: 20-6-2024 -
TRANSFORMING THE DIAMOND IN THE ROUGH
Gepubliceerd: 17-6-2024 -
The Experience of Rolph Scott at the CX World Games 2024
Gepubliceerd: 13-6-2024 -
NAVIGATING THE OMNICHANNEL CUSTOMER EXPERIENCE OBSERVATORY
Gepubliceerd: 10-6-2024 -
UPLIFT YOUR BUSINESS: LEVERAGING INSIGHTS AND PROCESS ENGINEERING
Gepubliceerd: 3-6-2024 -
THE BEST OF THE BEST: THE ART OF EXCELLENCE with Joseph Michelli
Gepubliceerd: 27-5-2024
Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
