The Customer First Show

12 Afleveringen

1. "Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"

   Gepubliceerd: 10-2-2021
2. "The Importance Of Your Employees In Delivering An Awesome CX"

   Gepubliceerd: 10-2-2021
3. "Understanding Your Customer's Wants & Needs To Shape Your CX Offering"

   Gepubliceerd: 4-1-2021
4. "Don't Drop The CX Baton In Your Organisation"

   Gepubliceerd: 4-1-2021
5. "Using Customer & Employee Feedback To Influence Your Strategy"

   Gepubliceerd: 17-9-2020
6. "Putting Amazing Into Your Own Customer Service"

   Gepubliceerd: 17-9-2020
7. Lace Up Your CX Boots And Get Climbing

   Gepubliceerd: 1-7-2020
8. Creative and immersive tactics

   Gepubliceerd: 7-1-2020
9. CX is more than just an initiative

   Gepubliceerd: 7-1-2020
10. “What gets measured and mapped gets managed; a framework for improving customer experiences”

    Gepubliceerd: 17-12-2019
11. “How to achieve Insights Excellence: a culture of measurement and change”

    Gepubliceerd: 17-12-2019
12. “The evolution of customer centric culture. Doing the right things at the right time”

    Gepubliceerd: 17-12-2019