Customer Service Academy

Een podcast door Tony Johnson

Categorieën:

140 Afleveringen

  1. 158: 8 Hospitality Insights to Improve Your Customer Experience

    Gepubliceerd: 1-6-2024
  2. 157: Building Customer Loyalty Through Sustainability With Christy Cook

    Gepubliceerd: 19-5-2024
  3. 156: Your 5 Step Roadmap to Customer Centricity

    Gepubliceerd: 22-4-2024
  4. 155: Smarter Chatbots + AI to Delight Customers With Peter Voss

    Gepubliceerd: 8-4-2024
  5. 154: 7 Tips to Selecting Your Customer Experience Leader

    Gepubliceerd: 26-3-2024
  6. 153: Using Pattern of Management To Drive Customer + Employee Experiences

    Gepubliceerd: 9-3-2024
  7. 152: Understanding Customers With Dave Norton

    Gepubliceerd: 1-3-2024
  8. 151: Great Employee Experiences = Great Customer Experiences

    Gepubliceerd: 28-1-2024
  9. 150: Human-Level Customer Experience From A.I. With Nikola Mrkšić

    Gepubliceerd: 13-1-2024
  10. 149: Customer Experience Trends for 2024

    Gepubliceerd: 30-12-2023
  11. 148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot

    Gepubliceerd: 10-12-2023
  12. 147: Win the Holiday Hustle to Delight Your Customers and Employees

    Gepubliceerd: 25-11-2023
  13. 146: Strengths Based, Trauma Informed Marketing and Experiences With Kat Kennan

    Gepubliceerd: 17-11-2023
  14. 145: 10 Effective Team and Customer Communication Strategies

    Gepubliceerd: 5-11-2023
  15. 144: Spooktacular Leadership Lessons From Halloween

    Gepubliceerd: 27-10-2023
  16. 143: Leading Digital Product Strategy and Transformation with Jonathon Hensley

    Gepubliceerd: 14-10-2023
  17. 142: Getting the Most Out of Customer Service Week (and CX Day)

    Gepubliceerd: 1-10-2023
  18. 141: 5 Step Framework to Protect Quality and Experience

    Gepubliceerd: 19-9-2023
  19. 140 Leadership Mindset for Growth With James Saliba

    Gepubliceerd: 9-9-2023
  20. 139: Simplified Journey Mapping to Grow Your Customer Loyalty (and Sales)

    Gepubliceerd: 26-8-2023

2 / 7

Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.

Visit the podcast's native language site