Customer Service Academy

140 Afleveringen

1. 98: The 5 Customer + Employee Experience Guidelines

   Gepubliceerd: 26-3-2022
2. 97: Technology and Innovation That Truly Solves Problems with Mouli Chandramouli

   Gepubliceerd: 19-3-2022
3. 96: Do You Understand Your Customers or Just Think You Do?

   Gepubliceerd: 13-3-2022
4. 95: Creating High Performing Teams Who Provide Amazing Customer Experiences With Emily Ransone

   Gepubliceerd: 1-3-2022
5. 94: Your Employees Probably Hate Your Training and What To Do About It

   Gepubliceerd: 18-2-2022
6. 93: Creating Value for Clients to Grow Long Term Relationships With Simon Elliot and Ed Snowden

   Gepubliceerd: 4-2-2022
7. 92: Remote Strategies That Drive CX Success and Employee Engagement With Tim Mobley

   Gepubliceerd: 24-1-2022
8. 91: What Value Do You Bring To Your Customers?

   Gepubliceerd: 16-1-2022
9. 90: Building Strong Teams With a Customer Focus With Janet Fouts

   Gepubliceerd: 8-1-2022
10. 89: What Your Customers Want In 2022

    Gepubliceerd: 1-1-2022
11. 88: Are You Listening to Your Customers and Acting On Your VOC Data?

    Gepubliceerd: 17-12-2021
12. 87: Technology That Improves Employee + Occupant Experience With Junaith Shahabdeen and Sri Sridharan

    Gepubliceerd: 5-12-2021
13. 86: What Thanksgiving Teaches Us About Customer Service

    Gepubliceerd: 21-11-2021
14. 85: Retaining Customers and Developing Relationships With Ed Snowden

    Gepubliceerd: 13-11-2021
15. 84: Creating a Culture of Intentional Hospitality

    Gepubliceerd: 6-11-2021
16. 83: Acquiring and Keeping Customers Through Impactful Marketing With Raul Galera

    Gepubliceerd: 29-10-2021
17. 82: Why Great Service Grows Sales

    Gepubliceerd: 19-10-2021
18. 81: What Haunted Houses Teach Us About Customer Experience

    Gepubliceerd: 11-10-2021
19. 80: Understanding Your Priorities and Commitments With Garland Vance

    Gepubliceerd: 2-10-2021
20. 79: Are You Ready For Customer Service Week?

    Gepubliceerd: 27-9-2021