Customer Support Leaders
Een podcast door Charlotte Ward
Categorieën:
341 Afleveringen
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59: Building Leaders in Your Team with Ryan Klausner
Gepubliceerd: 23-4-2020 -
58: Building Leaders in Your Team with Josh Magsam
Gepubliceerd: 22-4-2020 -
57: Building Leaders in Your Team with Ash Rhodes
Gepubliceerd: 21-4-2020 -
56: Building Leaders in Your Team with Meredith Molloy
Gepubliceerd: 20-4-2020 -
55: Panel: How customer-centric are you?
Gepubliceerd: 17-4-2020 -
54: Panel: Customer communications in a crisis
Gepubliceerd: 10-4-2020 -
53: Panel: Handling layoffs like a human
Gepubliceerd: 3-4-2020 -
52: Panel: Corona-crisis check-in
Gepubliceerd: 27-3-2020 -
51: Panel: Women Leaders in Support
Gepubliceerd: 20-3-2020 -
Upcoming Specials
Gepubliceerd: 16-3-2020 -
50: Hiring in Support with Josh Magsam
Gepubliceerd: 13-3-2020 -
49: Hiring in Support with Alyssa Percell
Gepubliceerd: 12-3-2020 -
48: Hiring in Support with Craig Stoss
Gepubliceerd: 11-3-2020 -
47: Hiring in Support with Kristina King
Gepubliceerd: 10-3-2020 -
46: Hiring in Support with Ulrike Pitzschke
Gepubliceerd: 9-3-2020 -
45: Careers in Support with Kristina King
Gepubliceerd: 6-3-2020 -
44: Careers in Support with Mike Redbord
Gepubliceerd: 5-3-2020 -
43: Careers in Support with Vanessa Subramaniam
Gepubliceerd: 4-3-2020 -
42: Careers in Support with Natalie Ruhl
Gepubliceerd: 3-3-2020 -
41: Careers in Support with Matt Dale
Gepubliceerd: 2-3-2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
