Customer Support Leaders
Een podcast door Charlotte Ward
Categorieën:
341 Afleveringen
-
169: Slack Support with Chris Jewitt
Gepubliceerd: 14-1-2021 -
168: Slack Support with Sean Tanos
Gepubliceerd: 13-1-2021 -
167: Slack Support with Fletcher Richman
Gepubliceerd: 12-1-2021 -
166: Slack Support with Vlad Shlosberg
Gepubliceerd: 11-1-2021 -
2021 Kickoff
Gepubliceerd: 4-1-2021 -
165: Year in Review: Can’t Get No Satisfaction
Gepubliceerd: 1-1-2021 -
164: Year in Review: Successful Improvements
Gepubliceerd: 31-12-2020 -
163: Year in Review: Looking Back at Forecasting
Gepubliceerd: 30-12-2020 -
162: Year in Review: Growing the Business through Support
Gepubliceerd: 29-12-2020 -
161: Year in Review: Growing Teams and Leaders
Gepubliceerd: 28-12-2020 -
160: Year in Review: Bringing People Together
Gepubliceerd: 25-12-2020 -
159: Year in Review: Careers and Hiring
Gepubliceerd: 24-12-2020 -
158: Year in Review: Numbers and Beyond
Gepubliceerd: 23-12-2020 -
157: Year in Review: Reviews, Goals and Performance
Gepubliceerd: 22-12-2020 -
156: Year in Review: Metrics
Gepubliceerd: 21-12-2020 -
155: Year in Review: Leadership Careers
Gepubliceerd: 18-12-2020 -
154: Year in Review: Frustrations and Awkward Conversations
Gepubliceerd: 17-12-2020 -
153: Year in Review: The First Week
Gepubliceerd: 16-12-2020 -
152: Year in Review: Podcast Journey Part 2
Gepubliceerd: 15-12-2020 -
151: Year in Review: Podcast Journey Part 1
Gepubliceerd: 14-12-2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
