CX Insider - Customer experience leaders sharing insights and ideas for customer service success
Een podcast door ACF Technologies - Maandagen
128 Afleveringen
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"data knows more than we do! - W / William Connors (Wingstop)
Gepubliceerd: 3-3-2025 -
"Learn, Relearn & Unlearn" - W / Sam Grogan (Loughborough University) #127
Gepubliceerd: 17-2-2025 -
"Your Customers Expect More" - W / Andrew Carothers (Cisco) #126
Gepubliceerd: 3-2-2025 -
AI Is Disrupting The Legal Industry - W / Alex Karim (Microsoft) #125
Gepubliceerd: 20-1-2025 -
Entrepreneurialism: Making Success Happen - Ajmal Mushtaq (Boss Pizza) #124
Gepubliceerd: 8-1-2025 -
The CX Insider Christmas Special #123
Gepubliceerd: 4-12-2024 -
Are Customer Surveys Dead? - W / Sharad Khandelwal (SentiSum) #122
Gepubliceerd: 18-11-2024 -
The Future Of Optical Retail With Personalisation - W / Mohamed Elsalam (Magrabi) #121
Gepubliceerd: 4-11-2024 -
Black Hawks To Banking - w / Ronelle Arbib from Recognise Bank
Gepubliceerd: 21-10-2024 -
Securing Time And Trust With Customer Experience - w / Monique Theile from Chrono24 | #119
Gepubliceerd: 30-9-2024 -
The Future of Automotive Cockpits and Global Design Innovation - w / Gianluca Brugnoli | #118
Gepubliceerd: 18-9-2024 -
Challenges of Employee Retention and Finding Your Product Market Fit
Gepubliceerd: 19-8-2024 -
Inside The Rebirth Of Bury FC
Gepubliceerd: 29-7-2024 -
Fan Ownership: The Future of Football Clubs? - w/ Andrew Madaras (Dunstable Town FC)
Gepubliceerd: 12-7-2024 -
Empowering Sales Teams with Predictive Analytics - w/ Michael Theodore (Scalr)
Gepubliceerd: 25-6-2024 -
Sentiment Analysis & Debunking AI Myths in Sales - w/ Joel Passen (Sturdy.AI)
Gepubliceerd: 10-6-2024 -
Trust Building in Sales & Generative AI Evolutions - w/ Rebekah Panepinto
Gepubliceerd: 21-5-2024 -
Transforming Brand Experience in Banks & Building Societies w/ Martin Shires, Michael Heanue & Greg Copley (Glory, M Worldwide, ACF Technologies)
Gepubliceerd: 7-5-2024 -
Retail Restructuring & Rise of Entrepreneurship - w/ Sham Aziz (Thecxway)
Gepubliceerd: 30-4-2024 -
Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient)
Gepubliceerd: 15-4-2024
In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.
