Experience Action
Een podcast door Jeannie Walters, CCXP - Dinsdagen
113 Afleveringen
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Employee Experience ROI
Gepubliceerd: 26-7-2023 -
Investigating Customer Experiences
Gepubliceerd: 18-7-2023 -
More than NPS
Gepubliceerd: 11-7-2023 -
Measuring and Communicating Improvements
Gepubliceerd: 27-6-2023 -
Shift Siloed CX To Connected CX
Gepubliceerd: 20-6-2023 -
CX Tech Tool Talk
Gepubliceerd: 13-6-2023 -
Step into CX Leadership
Gepubliceerd: 6-6-2023 -
The Case of Missing CX
Gepubliceerd: 30-5-2023 -
Get that CX Job!
Gepubliceerd: 23-5-2023 -
Be a Lifelong CX Learner
Gepubliceerd: 16-5-2023 -
Getting Data Right
Gepubliceerd: 9-5-2023 -
Starbucks CEO in the Store
Gepubliceerd: 2-5-2023 -
Is my CX Role In Jeopardy?
Gepubliceerd: 25-4-2023 -
Innovate with CX
Gepubliceerd: 18-4-2023 -
Overcoming Imposter Syndrome in CX Careers
Gepubliceerd: 11-4-2023 -
What's a Service Code and How Do We Use It?
Gepubliceerd: 4-4-2023 -
Journey Mapping - What's Next!?
Gepubliceerd: 28-3-2023 -
CX Budget for Growing Businesses
Gepubliceerd: 21-3-2023 -
WHY Align CX with Business Goals?
Gepubliceerd: 14-3-2023 -
CX and EX At Once
Gepubliceerd: 7-3-2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
