Making the Fan
Een podcast door David Millay
139 Afleveringen
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$208k for a LeBron replay? NFTs Explained
Gepubliceerd: 31-3-2021 -
How Fandom is Evolving w/ Zoe Scaman
Gepubliceerd: 24-3-2021 -
Amaze Your Customers and Fans w/ Shep Hyken
Gepubliceerd: 12-3-2021 -
Leadership Lessons from a Disney Legend w/ Lee Cockerell
Gepubliceerd: 9-3-2021 -
Find Your SPARK w/ Simon T. Bailey
Gepubliceerd: 1-3-2021 -
Making Swag Easy w/ Jeremy Parker
Gepubliceerd: 22-2-2021 -
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla
Gepubliceerd: 17-2-2021 -
Celebrating 50 episodes with our Top 5 favorite clips
Gepubliceerd: 8-2-2021 -
Designing Effective Remote Work Teams w/ Steph Smith
Gepubliceerd: 2-2-2021 -
Utilizing Technology to Solve Business Problems w/ Adam Polansky
Gepubliceerd: 25-1-2021 -
The Future of Customer Experience w/ Steven Van Bellegham
Gepubliceerd: 19-1-2021 -
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa
Gepubliceerd: 13-1-2021 -
The Customer Experience Playbook w/ Jonathan Daniels
Gepubliceerd: 21-12-2020 -
Importance of Versatility and Vulnerability in Leadership
Gepubliceerd: 14-12-2020 -
A Culture of Experimentation and Innovation w/ Jesse Cole
Gepubliceerd: 8-12-2020 -
Lessons from the Business of Hip-Hop w/ Dan Runcie
Gepubliceerd: 1-12-2020 -
The Future of Venue Experiences w/ Drew Berst
Gepubliceerd: 23-11-2020 -
The Power of Service and Reinvention w/ Brandon Steiner
Gepubliceerd: 16-11-2020 -
Great Leaders Establish, Operationalize, and Sustain Values
Gepubliceerd: 10-11-2020 -
Livestreams, Guest Experience Philosophy, and CX at the Polls
Gepubliceerd: 4-11-2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.
