ITIL® 4 Unplugged - Simplifying IT Service Management
Een podcast door Con Punto y Koma
20 Afleveringen
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Plugged In: The Brain of IT - Why Knowledge Isn’t Power Until It’s Shared
Gepubliceerd: 30-7-2025 -
Plugged In: The SIAM Fix
Gepubliceerd: 24-7-2025 -
Plugged In: Who Signed This Mess? Supplier Management Without Regrets
Gepubliceerd: 17-7-2025 -
Elevate ITSM: Not Your Grandma’s Help Desk
Gepubliceerd: 9-7-2025 -
Elevate ITSM: The Problem with Problems – Inside ITIL 4 Problem Management
Gepubliceerd: 2-7-2025 -
Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management
Gepubliceerd: 25-6-2025 -
ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded
Gepubliceerd: 18-6-2025 -
ITSM Elevate: Release vs Deployment - Behind the Curtain of Change
Gepubliceerd: 11-6-2025 -
ITSM Elevate: SLM, “Dear Service Provider, We Need to Talk…”
Gepubliceerd: 4-6-2025 -
ITSM Elevate: Keeping the lights on with Incident Management
Gepubliceerd: 21-5-2025 -
ITSM Elevate: Unlocking the Secrets of Modern Service Desk
Gepubliceerd: 16-5-2025 -
ITSM Elevate: From Chaos to Climb: The Human-Side Change in ITSM
Gepubliceerd: 23-4-2025 -
ITSM Elevate: The Digital Maturity Model
Gepubliceerd: 8-4-2025 -
Managing Requests, Service Levels, and Keeping IT Secure
Gepubliceerd: 9-3-2025 -
Long-Term Service Excellence – ITIL Practices That Keep IT Running
Gepubliceerd: 9-3-2025 -
Practices - Fixing Issues and Delivering Value
Gepubliceerd: 7-3-2025 -
Service Value System (SVS) and Service Value Chain (SVC) – How IT Creates Real Value
Gepubliceerd: 5-3-2025 -
The 4 Dimensions of Service Management
Gepubliceerd: 3-3-2025 -
The 7 Guiding Principles - The Golden Rules of ITSM
Gepubliceerd: 3-3-2025 -
Key Concepts of IT Service Management
Gepubliceerd: 3-3-2025
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ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.
