Psychology of Customer Success
Een podcast door Rachel Provan
Categorieën:
27 Afleveringen
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Let's Talk Failure - and why you need it!
Gepubliceerd: 17-1-2024 -
The Mental Blocks Around the Customer Journey
Gepubliceerd: 10-1-2024 -
The Helper Personality
Gepubliceerd: 10-1-2024 -
The Essential Mindset Shifts for Successful Leadership
Gepubliceerd: 10-1-2024 -
The Human Problem with Customer Success
Gepubliceerd: 10-1-2024 -
It's Just Easier If I Do It
Gepubliceerd: 10-1-2024 -
Welcome to Psychology of Customer Success by Rachel Provan
Gepubliceerd: 17-12-2023
Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you.
